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VIVOMART LLC – Shipping Policy

Order Processing & Handling

  • All orders are processed within 1-3 business days from the date of purchase (Monday to Friday).

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order is processed, a confirmation email with tracking details will be sent to you.

Shipping Methods & Fees

  • We ship via DHL, FedEx, UPS, and local postal services.

  • Shipping fees depend on the weight of the package, shipping destination, and chosen shipping method.

  • Shipping charges are calculated and displayed during checkout.

Domestic Shipping

  • Estimated delivery time within Pakistan is 3-7 business days.

  • Delivery times may be longer for remote or rural areas.

Local Delivery (City-specific)

  • Local delivery is available for Lahore.

  • Orders received before 3:00 PM will be delivered the next business day.

  • Orders received after 3:00 PM will be delivered within two business days.

International Shipping

  • Currently, we only ship within Pakistan.

  • For international shipping requests, please contact our customer support team.

Order Modifications & Cancellations

  • Once an order is being processed, it cannot be modified or canceled.

  • If you need to make changes or cancel your order, please contact our customer support as soon as possible.

Customer Support